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Wagering Operations

With an extensive retail network of over 280 TAB outlets, this Division is responsible for providing customers with an efficient and conveniently located off-course wagering service. Its primary responsibility is the delivery of services to the Wagering Business and the management of the broad wagering operational functions. Particular focus for the division is on time, cost effective delivery of wagering services, management of wagering administration, project involvement to identify efficiencies, call centre, wagering operations and customer services, agency maintenance, new agency construction/upgrades and delivery of retail services.

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This division is responsible for driving revenue generation from existing RWWA products and channels currently utilised such as internet, phone and IVR electronic channels. The division is supported by the Wagering Operations Division which will administer and deliver operational functions that maybe required as a result of identifying and implementing new wagering products and channels. The division also assists with product development and associated marketing of the RWWA brand such as Player (our fixed odds betting channel).

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Progressive and innovative communication strategies are critical to meet the fast pace of the telecommunications and internet needs of RWWA's business. This Division provides the infrastructure and support services to ensure the delivery of on/off course and online betting services to our customers. This includes technical support for all information systems, ticket machines, the data communications network and our dedicated Racing Radio station. Information security, project delivery and engineering services are all encompassed in this Division.

Click here to see what great positions are currently available in Information Services.